Frequently Asked Questions

 

1. What is Resuscitator CPR?

It's a portable cardiopulmonary resuscitation (CPR) device designed to provide immediate assistance in the event of cardiac arrest. It guides the user step by step and performs automated chest compressions.

 

2. Is it easy to use for people without medical training?

Yes. The Reanimator CPR is designed for everyone, with clear instructions. No prior first aid experience is required.

 

3. Does the device need maintenance or recharging?

Requires only basic checks. No maintenance required.

 

4. Does it include training or a user guide?

Yes. When you purchase the Reanimator CPR, you'll receive a step-by-step guide.

 

5. Where do you ship?

We ship nationwide (and soon internationally to Portugal, the United Kingdom, Andorra, France, Italy, Germany, and the Netherlands). Estimated delivery times are subject to strict receipt of pre-orders.

 

6. What payment methods do you accept?

We accept credit/debit cards and bank transfers.

 

7. Can I make payments in installments?

No.

 

8. What do I do if I have a problem with my order?

You can contact our support team from the contact section or chat with our virtual assistant. We'll be happy to help.

 

9. Does the product have a warranty?

Yes, we offer a 10-year warranty against manufacturing defects.

 

10. Can I return the product if I am not satisfied?

Yes. We accept returns within the first 15 days, as long as the product is unused and in its original packaging.

 

11. What happens if I use it in a real emergency?

The CPR Resuscitator is designed for just that. After use, a general cleaning is enough to prepare for another emergency.

 

12. Is it safe for everyone?

It is designed for use by adults and adolescents. It is not recommended for children under 12 years of age. Always follow the device's instructions.